{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11340680,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/12/2019","dateComplaintFiled":"07/21/2020","vin":"JTEDW21A470","components":"SERVICE BRAKES","summary":"ABS ACTUATOR FAILED CAUSING ERRATIC VEHICLE BEHAVIOR AND UNCONTROLLABLE BRAKING. ABS ACTUATOR WAS REPLACED BY TOYOTA IN 2017 AS PART OF AN EXTENDED WARRANTY PROGRAM ON A PART THAT THEY REALIZED WAS DEFECTIVE.  IN 2019 WE EXPERIENCED THE SAME ISSUES CAUSING A VERY DANGEROUS SITUATION ON THE FREEWAY AND AGAIN TOOK TO TOYOTA WERE THEY FOUND THAT THE ABS ACTUATOR FAILED AGAIN. THIS PART IS TYPICALLY ONE THAT DOESN'T FAIL OVER THE LIFETIME OF A VEHICLE. THIS PART IS NOW NEEDING TO BE REPLACED FOR THE THIRD TIME. I PRESUME THAT THE ORIGINAL ABS ACTUATOR WAS REPLACED WITH OLD INVENTORY OF THE SAME DEFECTIVE PART WHICH IS WHY IT QUICKLY FAILED AGAIN. TOYOTA WANTS TO CHARGE $3K TO HAVE REPAIRED. THERE ARE A MULTITUDE OF ONLINE COMPLAINTS AND REVIEWS OF CUSTOMERS EXPERIENCING THE SAME DANGEROUS SITUATION IN THE SAME YEAR MAKE/MODEL VEHICLE. I'VE CONTACTED CORPORATE AND THE BEST THEY ARE WILLING TO DO IS PROVIDE A CREDIT FOR $1K OF THE REPAIR. FOR A PART THAT TYPICALLY NEVER FAILS ON A VEHICLE, NO ONE SHOULD BE EXPECTED TO SPEND $3K EVERY COUPLE YEARS CONTINUALLY REPLACING A KNOWN DEFECTIVE PART THAT IS A CRUCIAL SAFETY CONCERN. TOYOTA ADMITTED THERE WAS A SAFETY ISSUE BY INITIALLY DECLARING AN EXTENDED WARRANTY ON THE PART, NOW THAT THE REPLACEMENTS ARE FAILING IN THE EXACT SAME WAY TOYOTA WANTS TO BRUSH THE ISSUE UNDER THE RUG. THIS IS AN URGENT SAFETY CONCERN.","products":[{"type":"Vehicle","productYear":"2007","productMake":"TOYOTA","productModel":"HIGHLANDER","manufacturer":"Toyota Motor Corporation"}]}]}