{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11340978,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/16/2020","dateComplaintFiled":"07/22/2020","vin":"5YJSA1H1XFF","components":"UNKNOWN OR OTHER","summary":"A WEEK AGO THE TOUCHSCREEN FAILED TO COME ON UPON ENTERING THE CAR WHICH CAUSED A LACK OF MANY NAVIGATION AND COMFORT FEATURES.  UPON CALLING FOR SERVICE WAS TOLD THE COMPUTER NEEDED TO BE REPLACED.  THEY APPEARED TO KNOW EXACTLY WHAT WAS WRONG AND OFFERED NO EXPLANATION.  MY CAR IS DRIVABLE BUT LACKING CERTAIN SAFETY FEATURES SUCH AS TURN SIGNALS.  THERE WAS NO PRIOR WARNING OF PENDING FAILURE OF THE SYSTEM.  I HAVE TALKED WITH FELLOW TESLA OWNERS AND THEY ALL HAVE HAD THE SAME FAILURE AT THE SAME TIME MINE OCCURRED.  FEEL THIS IS A TESLA PROBLEM THAT SHOULDN'T BE INFLICTED ON MANY OWNERS WITH NO EXPLANATION OFFERED.  THE PRICE TO REPLACE WITH \"NEW AND IMPROVED\" COMPUTER IS $2,500 OR I CAN REPLACE WITH THE SAME MODEL CURRENTLY IN THE VEHICLE FOR A MERE $995.  THEY WON'T TELL ME WHY, OR IF, I \"NEED\" THE NEWER MODEL AND THERE'S NO INDICATION HOW LONG THEY WILL HONOR THE REPLACED $995 MODEL.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]}]}