{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11352987,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/03/2020","dateComplaintFiled":"09/03/2020","vin":"4T1BF1FK1EU","components":"UNKNOWN OR OTHER","summary":"TOUCHSCREEN IS PARTIALLY INOPERATIVE DUE TO FAULTY CALIBRATION. CALIBRATION STARTED CHANGING ONE YEAR AFTER PURCHASE. HASN'T BEEN A FACTOR BECAUSE I HAVE BEEN USING THE SAME PHONE. RECENTLY PURCHASED A NEW PHONE AND CANNOT PAIR WITH THE SYSTEM. I DO NOT HAVE THE ABILTY TO USE THE PHONE VIA HANDS-FREE OPERATION WHILE DRIVING THIS VEHICLE. THIS IS DEFINITELY A SAFETY ISSUE. THIS DEFECT IS VERY COMMON. TOYOTA HAS ISSUED A TECHNICAL SERVICE BULLETIN ABOUT IT (TSB 0172-16). TOYOTA TOLD ME THAT THE WHOLE RADIO TOUCHSCREEN ASSEMBLY NEEDS TO BE REPLACED. BECAUSE THIS IS A SAFETY ISSUE THERE SHOULD BE A RECALL AND TOYOTA SHOULD FIX THIS AT NO COST. (SOME PORTIONS OF THIS COMPLAINT WERE COPIED FROM ANOTHER PERVIOUSLY SUBMITTED COMPLAINT)","products":[{"type":"Vehicle","productYear":"2014","productMake":"TOYOTA","productModel":"CAMRY","manufacturer":"Toyota Motor Corporation"}]}]}