{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11354411,"manufacturer":"Mazda Motor Corp.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2020","dateComplaintFiled":"09/11/2020","vin":"JM3TB2MA6A0","components":"SERVICE BRAKES","summary":"BRAKE BOOSTER SPONGY...KNOWN MAZDA ISSUE,NHTSA CLOSED ISSUE WHEN MAZDA AGREED TO EXTEND WARRANTY,WITHOUT RECALL. OUR PROBLEM OCCURRED AFTER WARRANTY ENDED...PROVING BRAKE RECALL NEEDS TO HAPPEN!!!!   ON JULY 1ST,2020, MY WIFE'S TRIP BACK HOME NEARLY TURNED TRAGIC WHEN THE CAR WOULDN'T BRAKE(FELT SPONGY) DOWN THE HIGHWAY RAMP . FORTUNATELY FOR HER ,THERE WERE NO CARS AT THE INTERSECTION AS THE CAR ZOOMED RIGHT AT 60 MPH .EVENTUALLY,SHE WAS ABLE TO MANEUVER IT TO THE RIGHT LANE AND DROVE IT HOME WITH HAZARD LIGHTS ON. RIGHTFULLY DISTRAUGHT ABOUT THE WHOLE ORDEAL ,WE HAD TO THANK OUR STARS FOR HAVING HER HOME ALIVE AND WITHOUT CAUSING INJURY/DEATH TO OTHERS. ON MY DRIVE TO THE MECHANICS I HEARD AIR HISSING AND FELT THE BRAKE REALLY HARD TO PUSH. AGAIN HAZARD LIGHTS/ MANUAL DRIVE GOT US THERE.     THE MECHANICS IMMEDIATELY SUGGESTED THAT THIS IS A KNOWN PROBLEM WITH MAZDA CX-9 AND THAT MAZDA WAS AWARE OF IT. HE SAID THAT MAZDA HAD PROVIDED  EXTENDED WARRANTY FOR CUSTOMERS WHO HAD THE ISSUE UNTIL MARCH 2015.  WE WERE GROSSLY UNAWARE OF ANY OF THIS,AS WE NEVER HAD THE PROBLEM UNTIL THIS JULY. NOT SURE HOW WE WENT ON FOR SO LONG WITHOUT ANY PROBLEM( MAY BE PROPER CARE/USE?),BUT ANY ISSUE WITH A BRAKE SHOULD HAVE BEEN ADDRESSED BY A COMPLETE RECALL ,NOT BY JUST PROVIDING EXTENDED WARRANTY FOR A LIMITED TIME ,JUST FOR PEOPLE CURRENTLY EXPERIENCING THE ISSUE.MAZDA CUSTOMER SERVICE DOWNPLAYED THE COMPLAINT AS OWNER'S EXPENSE AS WE DID NOT HAVE THE WARRANTY. OUR SITUATION PROVES THAT BRAKE ISSUES ARE NOT SOLVED BY EXTENDING WARRANTY,AND THE ONLY WAY TO ADDRESS THIS IS BY ISSUING A RECALL AND CORRECTING THE PROBLEM. IN ADDITION, THERE MIGHT BE MANY MORE MAZDA OWNERS STILL DRIVING THEIR VEHICLES,COMPLETELY UNAWARE OF THIS PROBLEM,THUS CONSTITUTING HAZARDOUS DRIVING CONDITIONS. THE NEXT TIME WE MIGHT NOT BE AS LUCKY TO ESCAPE WITHOUT INJURY/DEATH.","products":[{"type":"Vehicle","productYear":"2010","productMake":"MAZDA","productModel":"CX-9","manufacturer":"Mazda Motor Corp."}]}]}