{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11354576,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/31/2020","dateComplaintFiled":"09/12/2020","vin":"JTDKB20U383","components":"SERVICE BRAKES","summary":"ON AUGUST 31, 2020 DROVE INTO TOWN WITH WIFE IN OUR 2008 TOYOTA PRIUS. HIGHWAY SPEED. NO PROBLEMS. DROVE AROUND TOWN-NO PROBLEM. STOPPED AT FRIEND'S HOUSE.WHEN LEAVING HIS HOUSE, WENT TO START CAR AS ALWAYS AND THE FOLLOWING WARNING LIGHTS WENT ON: BRAKE, VSC, ABS AND <!> ALSO, BRAKE PEDAL WENT DOWN TO FLOOR WHEN ENGINE STARTED. OTHER THAN WARNING LIGHTS BEING ON AND WITH BRAKE PEDAL FEEL COMING BACK TO NORMAL , WE DROVE HOME. I PUT A CODE READER ON TO SEE WHAT THE PROBLEM WAS/IS AND CLEAR CODES. NONE WERE FOUND. DECIDED TO TAKE CAR TO AUTOZONE FOR THEM TO PUT THEIR CODE READER ON. ONCE AGAIN NO PROBLEM CODES WERE FOUND. WENT BACK HOME AND CALLED LOCAL TOYOTA DEALERSHIP AND LEFT MESSAGE FOR SERVICE GUY I USE IF NECESSARY. NO RESPONSE FROM HIM. LATER, I LOOKED UP REPORTED PRIUS PROBLEMS ON INTERNET AND CAME ACROSS YOUR WEB SITE WHERE I NOTICED THIS PRIUS PROBLEM HAS BEEN REPORTED TO YOU MANY TIMES BEFORE.CALLED TOYOTA USA (888-270-9371) AND OBTAINED A INQUIRY REFERENCE NUMBER. SOMEONE WAS SUPPOSE TO GET BACK WITH ME BUT NEVER DID SO TODAY I CALLED BACK IN AND ENDED UP SPEAKING TO A HIGHER TOYOTA ADVOCATE.BASICALLY WAS TOLD THE BRAKE PART WHICH IS NOT FUNCTIONING, THEY HAD A SELF IMPOSED RECALL ON IT IN 2015 AND IT LASTED TILL END OF 2017. IF YOU HAD A FAILURE DURING THAT TIME THEY REPLACED IT AT NO CHARGE.   .IF THEY KNEW IT WAS BAD PART IN 2015 OR PROBABLY BEFORE THAT, THEY NEEDED TO REPLACE ALL OR REPLACE THEM AS THE PROBLEM PRESENTED ITSELF. PER THE RESEARCH I HAVE DONE, IT COSTS NOW WITH THEM SEVERAL THOUSAND DOLLARS TO FIX.THE CAR IS NOT DRIVABLE AS THE BRAKES CAN GO OUT AT ANY TIME. BOTTOM LINE IS THAT THEY KNEW THE PART PROBLEM EXISTED  AND LIMITED THEIR LIABILITY TO A SHORT TIME PERIOD AND ONLY ON CARS THAT ACTUALLY HAD THE ISSUE IN THE TIME FRAME ALLOWED. WORKING BRAKES ON A VEHICLE IS EXTREMELLY CRITICAL .","products":[{"type":"Vehicle","productYear":"2008","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]}]}