{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11376752,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/24/2020","dateComplaintFiled":"11/27/2020","vin":"5YJXCAE45GS","components":"UNKNOWN OR OTHER","summary":"ON SATURDAY OCTOBER 24. MY TOUCH SCREEN WHEN BLANK.  FOR SEVERAL HOURS WITH 1:20MIN WHILE DRIVING.  HAPPENED BETWEEN 9AM TO NOON.  I WON'T BE ABLE TO USE ANY CONTROL BESIDE DRIVING .  AFTER I READ AN ARTICLE ONLINE WHICH MENTIONED TESLA WILL  FIX IT FOR FREE AND SCHEDULED A REPAIR ON NOV12.   THEY THEN CANCELLED MY APPOINTMENT BY SAYING MY PROBLEM CAUSED BY SOFTWARE GLITCH NOT HARDWARE. PLEASE SEE ATTACHED SCREENSHOT OF THEIR RESPONSE ON NOV 14!","products":[{"type":"Vehicle","productYear":"2016","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]}]}