{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11383350,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/11/2020","dateComplaintFiled":"12/14/2020","vin":"KNDCC3LG0L5","components":"UNKNOWN OR OTHER","summary":"VOLUME ON VESS AND BACKUP ALERT SYSTEM GREATLY EXCEEDS RECOMMENDED LEVELS, TO THE POINT WHERE BACKING UP OUT OF GARAGE CAN ANNOY NEIGHBORS IN THEIR HOMES.  WHEN BACKING OUT OF A PARKING SPOT AT A LOCAL STRIP MALL, THE VOLUME OF THE BACKUP ALERT FROM THE VESS WAS SO SHOCKING THAT IT STARTLED A PEDESTRIAN, CAUSING THEM TO TRIP AND ALMOST FALL ON THEIR FACE. KIA DOES NOT PROVIDE A WAY TO REDUCE VESS VOLUME TO CLOSER TO NHTSA RECOMMENDED LEVELS.    ALSO, VESS STAYS ENGAGED UP TO AROUND 23 MPH, MAKING IT AN ANNOYANCE TO PEOPLE WE SHARE THE ROAD WITH UNDER LOWER SPEED CONDITIONS SUCH AS NEIGHBORHOOD STREETS.","products":[{"type":"Vehicle","productYear":"2020","productMake":"KIA","productModel":"NIRO EV","manufacturer":"Kia America, Inc."}]}]}