{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11385014,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/21/2020","dateComplaintFiled":"12/26/2020","vin":"1HGCV2F39JA","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"A FEW MONTHS AFTER BUYING THE 2018 ACCORD, HONDA HAD TO PUT A SOFTWARE UPDATE, WHICH THEY CLAIMED WAS GOING TO ADDRESS AND ISSUE WITH THE BACK-UP CAMERA (WHICH ALWAYS SEEMED TO WORK FINE, AT LEAST ON MY CAR).  SHORTLY AFTER THE UPDATE, THE INFOTAINMENT UNIT HAD STARTED TO RANDOMLY (AND RATHER FREQUENTLY) RESET ITSELF EVERY FEW DAY.  HONDA (AFTER SOME TRIPS TO THE DEALER AND SEVERAL ATTEMPTS TO REACH OUT TO THE HONDA OF AMERICA HQ) HAD FAILED TO ACKNOWLEDGE THE ISSUE AND, EVENTUALLY, BEGRUDGINGLY HAD ADMITTED TO THE PROBLEM; HOWEVER, THEY HAD FAILED TO PRODUCE A FIX FOR MONTHS.  MY VEHICLE STILL DOES NOT HAVE A FIX APPLIED AND KEEPS HAVING RESETS.  I HAVE SPOKEN WITH A 2018 HONDA ODYSSEY (WHICH USES THE SAME SYSTEM), WHO FINALLY GAVE UP AND GOT RID OF THE VEHICLE DUE TO THE NUMBER OF RECALLS (AND, TO SOME EXTENT, VERY POOR HANDLING OF THE ISSUES BY HONDA DEALER(S) AND HONDA), BUT THEY HAD TO HAVE THEIR UNIT PHYSICALLY REPLACED.  SUPPOSEDLY, THERE NOW A RECALL, BUT YOU HAVE TO TAKE THE VEHICLE TO THE DEALER (SURPRISE, NOT). AS IT STANDS, HONDA MAY HAVE USED A PIECE OF HW WHICH HAS A BUILT-IN FAILURE (THIS COULD BE MORE INSIDIOUS THAN JUST A SW FIX) AND IS REFUSING TO ADDRESS IT IN HUNDREDS OF THOUSANDS OF VEHICLES.  WHY CAN'T THIS BE DONE VIA A 'SIMPLE' SW UPDATE THE WAY 21ST CENTURY CAR-MAKERS DO?  OR IS HONDA SIMPLY HIDING AN INEVITABLE FAILURE VIA SW UPDATE?  ON THE NOTED DATE, THIS WAS YET ANOTHER RESET OF THE UNIT.  THE VEHICLE NOW HAS ABOUT 27,500 MILES, BUT HAS EXHIBITED THIS BEHAVIOR FOR THOUSANDS OF MILES/OVER A YEAR.","products":[{"type":"Vehicle","productYear":"2018","productMake":"HONDA","productModel":"ACCORD","manufacturer":"Honda (American Honda Motor Co.)"}]}]}