{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11388454,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2020","dateComplaintFiled":"01/16/2021","vin":"JF2SHADC8DH","components":"POWER TRAIN","summary":"THIS IS A FOLLOW UP TO COMPLAINT NUMBER 11387558. I TOOK MY CAR TO THE DEALERSHIP FOR THE REPLACEMENT OF THE TORQUE CONVERTER..THE CAR WAS GETTING WORSE WITH SHAKING, SHUDDERING AND STALLING. THEY REPLACED THE TORQUE CONVERTER AND CHARGED ME $1,029.25. THE SERVICE ADVISOR TOLD ME SUBARU HAS HAD TROUBLE WITH THEIR 2010-2013 MODELS ESPECIALLY THE OUTBACKS. HE SAID THIS IS A FIRST WITH THE FORESTER I HAVE AND HE HAS BEEN THERE FOR 9 YEARS. HE ADVISED ME TO CONTACT SUBARU AND SEE IF THEY WOULD HELP ME OUT. I CALLED AND THEY WOULD NOT REIMBURSE ME FOR THE TOTAL COST OF THE REPLACEMENT. THEY ONLY OFFERED A PARTIAL \"GOODWILL REIMBURSEMENT\" OF 350.00 SINCE THE CAR WAS OUT OF WARRANTY. IT IS OBVIOUS THAT THIS PART IS DEFECTIVE SINCE I ONLY HAVE 56,000 MILES ON THE CAR. THEY NEED TO RECALL THEIR CARS THAT HAVE THIS DEFECTIVE TORQUE CONVERTER IN THEM. THEY ARE LIABLE WARRANTY OR NO WARRANTY. I WAS VERY FORTUNATE THAT I DID NOT GET INTO AN ACCIDENT.","products":[{"type":"Vehicle","productYear":"2013","productMake":"SUBARU","productModel":"FORESTER","manufacturer":"Subaru of America, Inc."}]}]}