{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11389205,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/20/2021","dateComplaintFiled":"01/21/2021","vin":"1FMCU9HD5JU","components":"SERVICE BRAKES","summary":"AT THE 32,000 MILE ROUTINE SERVICE THE REAR BRAKE ROTORS AND PADS HAD TO BE REPLACED FOR, IMHO, PREMATURE WEAR.  BOTH REAR ROTORS WERE DEEPLY SCORED ON THEIR OUTSIDE FACES, WHILE THE OUTSIDE PADS WERE WORN DOWN THEIR WEAR SLOTS AND THE INSIDE PADS WERE HARDLY WORN AT ALL.  THE SERVICE MANAGER SAID THIS WAS NORMAL WEAR AND TEAR AND BLAMED THE UNEVEN WEAR ON DIRTY PAD SLIDE PINS.  HE COULDN'T ACCOUNT FOR THE DEEP SCORING.  MY EXPERIENCE OVER 6 DECADES OF VEHICLES IS THAT PADS SHOULD LAST 40,000 MILES AND ROTORS 100,000 MILES OR MORE.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"ESCAPE","manufacturer":"Ford Motor Company"}]}]}