{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11389971,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/04/2020","dateComplaintFiled":"01/26/2021","vin":"5UXKR2C58F0","components":"ELECTRICAL SYSTEM","summary":"HEADS UP DISPLAY STOPPED FUNCTIONING.  ODB CODE LED TO BMW TECHNICAL BULLETIN SI B62 05 16. THIS WAS A KNOWN SOFTWARE CORRUPTION THAT REQUIRES SOFTWARE UPDATE.  DEALER REFUSES TO UPDATE SOFTWARE WITHOUT CHARGING THREE HOURS LABOR ($150/HR).  BMW WILL NOT RESPOND TO MY COMPLAINT.","products":[{"type":"Vehicle","productYear":"2015","productMake":"BMW","productModel":"X5","manufacturer":"BMW of North America, LLC"}]}]}