{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11394669,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2021","dateComplaintFiled":"02/04/2021","vin":"2HGES26701H","components":"AIR BAGS","summary":"I'M NOT EVEN SURE IF THIS IS THE RIGHT CHANNEL BUT HERE GOES...  I'VE CALLED TO GET MY RECALL FIXED AND NOBODY EVER WANTS TO CALL ME BACK TO SCHEDULE AN APPOINTMENT EVEN. I TRIED THE NUMBER WHERE YOU TEXT THE RECALL COORDINATORS? BUT THEY REPLIED THE NEXT DAY AND ONLY WAITED 10 MINS. POHANKA HONDA OF SALISBURY DOESN'T SEEM TO WANT TO SCHEDULE THIS RECALL. I TRIED WITH THEM A FEW YEARS AGO BUT AGAIN NO RESPONSE.     WHAT DO I HAVE TO DO TO GET THE COMMON COURTESY OF A CALLBACK OR SOMETHING AS SIMPLE AS MAKING AN APPOINTMENT? THIS IS WHY I QUIT ATTEMPTING TO GET THIS RECALL FIXED SOME YEARS AGO, BECAUSE IT WAS NEVER A PRIORITY APPARENTLY. NOW THAT I'M ATTEMPTING TO SELL THE VEHICLE I HAVE TO CONTINUE TO BE IGNORED BY THE SERVICE DEPARTMENT AT POHANKA, SO THAT I CAN MOVE ON.     I'M VERY DISPLEASED WITH BEING PLACATED ABOUT \"PARTS AVAILABILITY\" OR \"JUST WAIT FOR A CALL BACK\" WHEN WAITING FOR A COURTEOUS REPLY IS ALL I NEED.     BOTTOM LINE:                       I CAN'T GET MY AIRBAG RECALL DONE AT POHANKA HONDA OF SALISBURY IF THEY WON'T EVER REACH BACK OUT TO ME. I ATTEMPTED A FOLLOWUP QUESTION TOADAY AND WAS GIVEN A RUNAROUND PHONE NUMBER. WHY WOULD I GIVE YOU ALL OF MY VIN AND RECALL NUMBERS AND THEN HEAR NOTHING AGAIN?     I'M EXTRAORDINARILY UPSET ABOUT BEING RELEGATED TO THE BACK OF THE LIST EVERY TIME. I STRONGLY FEEL THAT NOBODY I'VE SPOKEN TO GIVES A [XXX] ABOUT GETTING THIS DONE BECAUSE I'M THE ONLY ONE TRYING TO MAKE IT HAPPEN.     HOPING THIS ACTUALLY MERITS A RESPONSE BECAUSE I'M ABOUT TO WASH MY HANDS OF THIS WHOLE RECALL DUE TO THE ABYSMAL HANDLING OF SUCH A SIMPLE TASK. THEN IT CAN BE A SAFETY ISSUE FOR THE NEW OWNER BECAUSE THESE DEALERS DON'T REALLY WANT TO DO ANY \"FREE\" WORK IT SEEMS.     DISAPPOINTED, UPSET AND WOULD RATHER DRIVE A DEATHTRAP THAN DEAL WITH ANY OF THESE USELESS REPRESENTATIVES.    PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).","products":[{"type":"Vehicle","productYear":"2001","productMake":"HONDA","productModel":"CIVIC","manufacturer":"Honda (American Honda Motor Co.)"}]}]}