{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11397952,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/25/2021","dateComplaintFiled":"02/25/2021","vin":"JTHBK262565","components":"UNKNOWN OR OTHER","summary":"RE: LEXUS RECALL FOR STICKY PANELS INSIDE CARS, INCLUDING 2006 IS 250    DEAR NHTSA:  ACCORDING TO BEST RECOLLECTION, AS WELL AS INFORMATION PROVIDED BY LEXUS CORPORATE AND GLENDALE, CA LEXUS DEALERSHIP, THE FOLLOWING EVENTS HAVE TRANSPIRED.   YEARS AGO, I WAS NOTIFIED TO BRING MY CAR IN FOR STICKY/MELTING DASHBOARD AND SIDE PANEL ISSUES. IN DEC 2015, I BROUGHT THE CAR TO LEXUS DEALERSHIP IN GLENDALE, CA TO REPLACE THE FRONT PANEL. DURING THE DEC 2015 VISITS, I INQUIRED ABOUT THE SIDE PANELS TOO, FRONT AND BACK. I WAS TOLD THESE PARTS WERE NOT AVAILABLE YET AND WHEN THEY WERE, I'D KNOW. I KEPT IN CONTACT WITH LEXUS GLENDALE, AND CAME BACK IN IN DEC 2017 FINALLY TO REPLACE SIDE PANELS FRONT AND BACK.  DURING DEC 2017 VISIT, I WAS TOLD SIDE PANELS FOR THE BACK WERE NOT AVAILABLE YET AND ONLY FRONT SIDE PANELS WERE COMPLETED.   IT IS NOW 2/25/21, AND NOTHING IS FIXED ON BACK SIDE PANELS. TODAY, THE DEALER HAS STATED THEY CANNOT ASSIST FURTHER.  LEXUS CORPORATE PASSED ME OFF IN JAN 2021, TO LOCAL DEALER LEXUS GLENDALE. LEXUS CORPORATE CLAIMS SINCE THE RECALL EFFORTS PURPORTEDLY 'ENDED,' IN 2017, THERE'S NOTHING THEY CAN DO. I RELIED ON THEIR AGENT, THE GLENDALE DEALER TO FAIRLY MANAGE THIS PROCESS FOR YEARS.  2.4.21-2.25.2021, WAS STREAM OF CALLS/TEXTS WITH LEXUS GLENDALE WHO 1ST STATED THEY WOULD LOOK INTO THIS ON THEIR INSURANCE AND GETTING IT TAKEN CARE OF, TO LOOKING FOR OLD RECORDS THAT THEY COULD NOT RECONCILE BECAUSE THEY HAD A SYSTEMS CHANGE, TO TODAY 2/25/21WITH THE DEALER STATING THEY CANNOT HELP FURTHER.   NOTHING HAS BEEN DONE TO DATE BY LEXUS CORPORATE OR GLENDALE LEXUS TO ADDRESS THIS MATTER, WHICH EACH SHIRKING ITS ACCOUNTABILITY TO THE OTHER. LEXUS'S MODELS FROM 2006 AND SPANNING A NUMBER OF YEARS HAVE HAD MULTIPLE UPON MULTIPLE RECALLS. EVERYTHING FROM GAS COMPONENTS, TO BRAKES, TO FUEL INJECTORS, TO MELTING DASHBOARDS AND ETC. CAN YOU PLEASE HELP?","products":[{"type":"Vehicle","productYear":"2006","productMake":"LEXUS","productModel":"IS","manufacturer":"Toyota Motor Corporation"}]}]}