{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11399985,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/14/2021","dateComplaintFiled":"03/09/2021","vin":"KM8JUCAC2DU","components":"ENGINE","summary":"I WAS DRIVING ON A RURAL ROAD AT ABOUT 45 MPH. I STARTED HEARING SCRATCHING NOISE FROM ENGINE. THE ENGINE STARTED LOSING POWER. I STOPPED MY CAR, CALLED AAA TO HAVE MY CAR TOWED TO WILE HYUNDAI. THE DEALER SERVICE DEPARTMENT SAID MY ENGINE HAS TO BE REPLACED, THE CAR IS UNDER MANUFACTURER WARRANTY, BUT THEY NEED AN APPROVAL FROM HYUNDAI MOTORS USA TO GET A NEW ENGINE. ONE WEEK AGO I CONTACTED HYUNDAI CUSTOMER SERVICE TO CHECK THE STATUS OF MY CASE. I WAS TOLD I WOULD BE CONTACTED WITHIN 3-4 BUSINESS DAY BY FRIDAY, MAR 5, 2021. AS NOBODY CALLED ME, I CONTACTED CUSTOMER SERVICE AGAIN TODAY, MAR 9, 2021, AND THE RESPONSE I RECEIVED IS THE SAME, I WAS TOLD I WOULD BE CONTACTED WITHIN 4-5 BUSINESS DAY.","products":[{"type":"Vehicle","productYear":"2013","productMake":"HYUNDAI","productModel":"TUCSON","manufacturer":"Hyundai Motor America"}]}]}