{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11404216,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/19/2021","dateComplaintFiled":"03/22/2021","vin":"1C3CDZAG8EN","components":"SEATS","summary":"I WAS LEAVING WORK ON FRIDAY, MARCH 19,2021 AROUND 4:05 P.M...STOPPED, MY CAR WAS NOT IN MOTION, I WAS WAITING FOR ON COMING TRAFFIC TO CLEAR, WHEN I HEARD WHAT I BELIEVED TO BE GUN SHOTS OR EITHER A CAR HAD CRASHED INTO THE BACK OF ME AT A HIGH RATE OF SPEED, THERE WERE NO VEHICLES BEHIND ME, I WAS SO SCARED, I WENT TO MY MECHANIC, AND HE DISCOVERED THE HORRIBLE NOISE WAS MY HEAD REST HAD EXPLODED.  IT IS CUT IN HALF AND HAS STARTED RATTLING. MY MECHANIC ADVISED I CALL DODGE DEALER ON MONDAY MORNING 3/22/2021. I CALLED THIS MORNING AT 9:11 A.M. (EASTERN TIME).  I DID RECEIVE A CALL BACK, I EXPLAINED IN GREAT DETAIL WHAT HAPPENED, I IN NO CERTAIN TERMS TOLD THE DEALER, I WILL NOT BE PAYING FOR THIS, AND WAS TOLD, THERE ARE NO OPEN RECALLS AT THIS TIME, THAT I WOULD NEED TO BRING MY CAR IN AND LEAVE FOR THE TECHNICIAN TO CHECK FOR PARTS AND IT MIGHT BE COVERED UNDER AN EXTENDED WARRANTY, I ALSO REQUESTED THEY CHECKED THE DRIVERS SIDE HEAD REST, STATED, THEY MIGHT NOT BE ABLE TO DO THAT. I STRESSED I AM SOMEWHAT AFRAID TO DRIVE MY CAR NOW ESPECIALLY NOT KNOWING IF THE DRIVERS SIDE HEAD REST WILL DEPLOY WHEN I AM SITTING OR DRIVING MY CAR.   I SCHEDULED AN APPOINTMENT TO TAKE MY CAR IN THE MORNING AT 7:00 A.M. AND ALL OF A SUDDEN, THE PERSON I WAS TALKING TO CHANGED THE RESERVATION TO WEDNESDAY","products":[{"type":"Vehicle","productYear":"2014","productMake":"DODGE","productModel":"AVENGER","manufacturer":"Chrysler (FCA US, LLC)"}]}]}