{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11406816,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/03/2021","dateComplaintFiled":"04/07/2021","vin":"2G1FA1E32D9","components":"UNKNOWN OR OTHER","summary":"PLEASE HELP ME.  I AM HAVING DIFFICULTY WITH ROTOLO CHEVROLET IN FONTANA, CALIFORNIA PROVIDING ME WITH A NEW REPLACEMENT KEY IN EXCHANGE FOR THE CAMARO KNEE-KEY RECALL NO. 14V346KEY WITHOUT CHARGE.  I DO NOT FEEL SAFE DRIVING MY CAR WITH THE ORIGINAL KEY THAT CAME WITH THE CAMARO, MY SAFETY IS AT RISK, AND ROTOLO CHEVROLET IS WRONGFULLY CHARGING $506.00 FOR THE RECALL REPLACEMENT    I AM THE ORIGINAL OWNER OF MY 2013 CHEVROLET CAMARO (VIN: [XXX]) AND I ONLY HAVE THE ORIGINAL KEY THAT CAME WITH THE CAR WHEN PURCHASED IN 2013 (SEE PICTURES).    ON SATURDAY, APRIL 3, 2021, I HAD AN 11:30 A.M. APPOINTMENT WITH ROTOLO CHEVROLET IN FONTANA, CALIFORNIA TO REPLACE MY ORIGINAL KEY DUE IT BEING RECALLED.  ROTOLO CHEVROLET ADVISOR [XXX] SAID I HAD TO PAY $506.00.    [XXX] SAID THAT EVEN THOUGH I HAVE THE ORIGINAL KEY (HE HELD MY KEY PERSONALLY AND CONFIRMED IT WAS THE ORIGINAL; NOT A RECALL REPLACEMENT TWO-PART KEY) HE CANNOT REPLACE THE KEY UNLESS I PAY FOR IT AS HIS PAPERWORK SAYS THE RECALL WAS COMPLETED.  I EXPLAINED HIS RECORD IS INCORRECT AS THE ONLY KEY I HAVE IS THE ORIGINAL.  WHILE AT ROTOLO CHEVROLET, I PLACED AN ORDER FOR A NEW KEY EVEN THOUGH I DID NOT AGREE WITH BEING CHARGED $506.00 FOR A RECALL REPLACEMENT KEY.  I HAD TO CONTINUE WITH THE PROCESS TO ORDER A NEW KEY BECAUSE OF MY SAFETY.   DUE TO THE RECEIPT STATING DECLINED REPAIRS, I CALLED ROTOLO CHEVROLET ON MONDAY, APRIL 5, 2021.  I SPOKE WITH  ALMA AND SHE SAID SHE WAS GOING TO EXPLAIN MY RECALL KEY MATTER WITH A MANAGER ([XXX]), AND TRANSFERRED ME TO [XXX].  REGARDING THE ERROR ON THE RECEIPT STATING I DECLINED THE REPLACEMENT KEY.  I ONLY DECLINED THE CHARGE OF $1,492.00, DUE TO A SHORT IN THE CONNECTION TO MY ONSTAR AND RADIO. THIS WAS TOO EXPENSIVE.  THEY ALSO CHARGED ME $180.00 FOR NO WORK DONE.       [XXX]    INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).  *TR","products":[{"type":"Vehicle","productYear":"2013","productMake":"CHEVROLET","productModel":"CAMARO","manufacturer":"General Motors, LLC"}]}]}