{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11406972,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/05/2021","dateComplaintFiled":"04/07/2021","vin":"1FM5K7D88GG","components":"STEERING","summary":"MY EXPLORER STARTED HAVING POPPING NOISES  WHEN TURNING LEFT OR RIGHT.  IT IS BAD ENOUGH TO GIVE SIGNIFICANT FEEDBACK IN THE STEERING WHEEL AND VIBRATIONS THROUGHOUT THE FRONT PASSENGER AREA.  WHEN I JACK UP THE FRONT END UNLOADING THE WHEELS, THERE IS NO NOISE OR POPPING. WITH FULL WEIGHT ON THE WHEELS,   WHEN THE WHEEL IS TURNED SLIGHTLY LEFT AND RIGHT AND GET SIGNIFICANT POPPING AND CRACKING  FEEDBACK VIA THE TIE RODS,  THE NOISE HAS PROGRESSED INTO THE STEERING WHEEL FREEZING IN PLACE WHILE DRIVING THE VEHICLE.  NOT BEING ABLE TO CONTROL THE CAR IS A MAJOR LIFE SAFETY ISSUE  IF NOT ADDRESSED THIS HAS  THE POTENTIAL TO CAUSE MAJOR INJURIES OR DEATH. IF IT HAS NOT ALREADY.  THE DEALER IS AWARE OF THE ISSUES AND I FIND COUNTLESS ONLINE INSTANCES OF THIS MECHANICAL DEFECT.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"EXPLORER","manufacturer":"Ford Motor Company"}]}]}