{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11407464,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/26/2020","dateComplaintFiled":"04/11/2021","vin":"JF2SKAJC8LH","components":"UNKNOWN OR OTHER","summary":"ON SEPTEMBER 26, 2020, MY 2020 SUBARU FORESTER  WINDSHIELD WAS HIT BY SOME VERY SMALL OBJECT THAT HARDLY MADE A SOUND WHEN IT STRUCK.  THE RESULT WAS A VERY SMALL CRACK ABOUT AN INCH LONG.  I HAD THIS REPAIRED BY SAFELITE MOBILE SERVICE ON SEPT. 30  ON APRIL 6, 2021 AS THE CAR WAS BEING DRIVEN IN TOWN, AN APPROXIMATELY 15 INCH CRACK APPEARED ON THE WINDSHIELD.  THIS CRACK RUNS FROM THE VERY BOTTOM OF THE WINDSHIELD UP THROUGH THE REPAIRED \"CHIP\" MENTIONED ABOVE AND ON FOR ANOTHER 12 INCHES OR SO.  THERE WAS NOTHING TO STRIKE THE WINDSHIELD THIS DAY.  I CONTACTED THE RAMSEY SUBARU DEALERSHIP WHERE I PURCHASED THE CAR AND WAS TOLD BECAUSE THERE WAS THAT INITIAL CHIP, THE SUBARU WARRANTY WOULD NOT COVER THE CRACKED WINDSHIELD.  I CONTACTED THE SAFELITE OFFICE NEAREST ME THAT HAD REPAIRED THE CHIP IN SEPTEMBER AND THEY SCHEDULED ME TO HAVE THE WINDSHIELD REPLACED ON MONDAY, APRIL 12 AT 12:30 PM.  I DID PHONE THE DEALERSHIP ON FRIDAY, APRIL 9 TO SPEAK TO SOMEONE ABOUT THIS SITUATION.  AFTER SEVERAL ATTEMPTS WITH NO ONE ANSWERING THE PHONE, I LEFT A MESSAGE TO CONTACT ME.  I HAVE NOT YET RECEIVED A RESPONSE OF ANY KIND.  I PLAN TO VISIT THE DEALERSHIP MONDAY MORNING APRIL 12 TO APPEAL MY ORAL DECISION.  IF I AM SUCCESSFUL IN THAT, I WILL AMEND THIS REPORT.","products":[{"type":"Vehicle","productYear":"2020","productMake":"SUBARU","productModel":"FORESTER","manufacturer":"Subaru of America, Inc."}]}]}