{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11414279,"manufacturer":"Mazda Motor Corp.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/28/2021","dateComplaintFiled":"04/28/2021","vin":"JM1BPBDMXK1","components":"FORWARD COLLISION AVOIDANCE","summary":"MAZDA DEALER IS REFUSING TO UPDATE SOFTWARE PER SSPC5 TO CORRECT A SAFETY ISSUE RELATING TO THE MRCC (MAZDA RADAR CRUISE CONTROL) UNLESS I FIRST AGREE TO HAVING MAZDA CONNECTED SERVICES INSTALLED ON MY 2019 MAZDA 3 SEDAN (CSP06). WHEN I PURCHASED MY NEW CAR MAZDA CONNECTED SERVICES WAS NOT INCLUDED IN MY CAR. I AM NOW BEING COERCED INTO HAVING MAZDA CONNECTED SERVICES INSTALLED INTO MY VEHICLE BEFORE THEY WILL CORRECT A SAFETY ISSUE REGARDING  A KNOWN ISSUE WITH THE ADAPTIVE CRUISE CONTROL.   MY VEHICLE IS STILL UNDER WARRANTY BUT UNLESS I AGREE TO HAVING THEIR TELEMETRICS CONTROL UNIT (TCU) INSTALLED, THEY REFUSE TO INSTALL THE SOFTWARE TO CORRECT THE DANGEROUS ADAPTIVE CRUISE CONCERN PER SSPC5.","products":[{"type":"Vehicle","productYear":"2019","productMake":"MAZDA","productModel":"MAZDA3","manufacturer":"Mazda Motor Corp."}]}]}