{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11420872,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/14/2021","dateComplaintFiled":"06/14/2021","vin":"2lmpj8k9xlb","components":"POWER TRAIN","summary":"I\u2019ve only had the car 2 weeks brought brand new from Crest Lincoln on May 28,2020.  Every time I try to accelerate the car doesn\u2019t want to move , it sounds like it\u2019s trying to get power.  It makes a humming noise then it slowly starts to move and the care jerks and pick up speed.  I don\u2019t like it, I\u2019m afraid that when i come to a light and it doesn\u2019t accelerate I might get hit from behind.  I contacted the sales person Paul Smith (on vacation) then I spoke to the Sales Manager (Deno Martino) told him my story. He said he believes its the software.  And that he will tell the Service Manager to reach out to me ( Bob Elliott) I honestly believe that the car shouldn\u2019t been sold and the sales person and sales manager knew it.  It was a sale for them and a bad experience for me.     I didn\u2019t test drive the car because I test drove the 2021 and it drove good so I didn\u2019t even think about test driving the 2020. Lesson Learned.","products":[{"type":"Vehicle","productYear":"2020","productMake":"LINCOLN","productModel":"NAUTILUS","manufacturer":"Ford Motor Company"}]}]}