{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11423704,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2021","dateComplaintFiled":"07/07/2021","vin":"3VWJP7AT6DM","components":"AIR BAGS","summary":"I have been contacted by VW of America several times since the beginning of the year regarding the aircall recall on my vehicle.  In March of 2021 I received the initial notice that I needed to \"contact my dealer without delay\" to schedule the recall repair.  I was able to set up an appointment in late April, but upon arrival at the dealership, was told that they had no parts available and didn't know when they would get them, but they would contact me.  I have checked back several times in the last 3 months and they still do not have parts.  Last week I contacted another area dealership and they informed me that the parts are on national backorder and no one knows when they will be coming in.  Early this week I spoke to a regional case manager with VW who reiterated that the parts are on national backorder and no one knows when they are coming in, but the dealer will call me to schedule service once the parts are available.  My concern is that in their communications VW is saying that this is an \"urgent safety recall\" and I  should \"schedule a free service appointment right away\", yet seems to be doing nothing to address the matter with any urgency.  My car is 8 years old with 150K miles and spent its first 5 years in the heat and humidity of Florida, so I'm sure you understand my concerns when the recall notice says that \"the driver's side airbag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high-temperature cycling.\"     My hands are tied - I have done my due diligence to get this recall fixed, to no avail, and I don't know how to move forward to resolve the issue.  Is my vehicle even safe to drive? I can't sell it with a major recall, can I? Any guidance that you can provide would be appreciated.","products":[{"type":"Vehicle","productYear":"2013","productMake":"VOLKSWAGEN","productModel":"BEETLE","manufacturer":"Volkswagen Group of America, Inc."}]}]}