{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11424331,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/16/2020","dateComplaintFiled":"07/12/2021","vin":"2C4RDGCG3GR","components":"UNKNOWN OR OTHER","summary":"I am writing today with a serious safety issue on our 2016 Dodge Grand Caravan. Our van has rear power sliding doors and locks; recently the drivers side rear door has stopped sliding and will not unlock at all, either with the key or manually. APPARENTLY  this is a WELL-KNOWN  ISSUE ; the dealer has stated that they will take a look at a vehicle for repair but we will have to pay the $200 diagnostic fee and approximately $1300-1700 to have the door repaired. THIS  IS A COMMON  FACTORY  DEFECT that is also a SEVERE  SAFETY  HAZARD . I have two young children; if I was hit on the passenger side of the vehicle, how could I possibly get my children out of the car safely? If it was simply a power vs. Manual door issue, we wouldn't mind. However, the door will NOT OPEN  AT ALL!!  Now the passengers side rear slide door is making  really loud noises, . Loud enough to startle people walking by or in the van trying to get out. So, it is also about to go out and that will leave no way in to the side of the van where my children and elderly parents sit to get them out and it will be another  $1300- $1700 to fix. Will it take the Death of a child for Dodge to issue a recall on the common problem? Even the repair tech at the dealer said that it happens all the time. This is not right and not safe for families.  After a quick search I have found so many more people that have the same exact problem and Dodge still isn't willing to help. Please contact me if you need more information.  Thank You","products":[{"type":"Vehicle","productYear":"2016","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]}]}