{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11425864,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/21/2021","dateComplaintFiled":"07/21/2021","vin":"1FMJU1JT6JE","components":"POWER TRAIN","summary":"The vehicle \"chatters\" when starting first thing in the morning and sometimes after it sits for a few hours(when engine has had time to cool down). It started about two months ago. We recently took our Expedition to an independent mechanic to have it checked over prior to a road trip. Their diagnosis was a loose timing chain and their recommendation was to take it to a licensed Ford dealership. I contacted three local Ford dealerships and their estimated next available service dates were between 4 and 6 weeks. Plus they are having problems getting some parts. We bought vehicle used with 68,000 miles and did not buy extended service plan.   We currently have 95,000 and local dealer advised this repair is not covered by Ford even though Ford Issued TSB  21-2119 acknowledging the problem and recommended fix.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]}]}