{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11426746,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/09/2021","dateComplaintFiled":"07/28/2021","vin":"5npd84lf0hh","components":"STRUCTURE","summary":"**NON SAFETY ISSUE** Purchased my 2017 Hyundai Elantra SE (Pearl White) used back in August of 2019 with around 30,000 miles on it. No issues at all. After one year back in summer of 2020 I got out my car and noticed a chunk of paint missing from my roof (around the size of half a football). I was immediately concerned. I contacted the dealer I got it from, they advised me to contact Hyundai so I contacted my local Hyundai dealer and they told me I was over the 30,000 mile paint warranty, nothing could be done but they could get me an estimate. I did some research, found tons of articles with tons of people having the same issue, same location on same vehicle, same color. I also found a article about a lawsuit filed against Hyundai for Elantra's year 2009-2016 for paint issue. I saw Hyundai won based off the fact they offer a 30,000 mile paint warranty. This scared me away from trying to pursue Hyundai so I waited a bit and hoped to see if a recall would be issued. Then maybe 4 months ago I went to wash my car and after hitting it with water a softball size chunk of paint chipped off my driver door. I then contacted Hyundai and asked that something be done. Hyundai's body shop wrote an estimate and submitted it to Hyundai. It was an over priced estimate in my opinion so I took it to my local (and well respected) body shop and they wrote me an estimate for exactly half the cost. Hyundai then responded they would cover half the cost. But only at a Hyundai body shop. Either shop I take it to I would owe $1,000 out of my pocket. Unacceptable to me and a lot of money for me. Both shops stated it was a manufacturing defect and I believe the manufacturer should cover the costs. I tried contacting Hyundai's corporate line and they advised me a rep would call me to speak to me about their decision. It has been a month now and no response still. I don't know what to do or who to have help. The car is all but 4 years old and the paint is getting worse daily. I need help.","products":[{"type":"Vehicle","productYear":"2017","productMake":"HYUNDAI","productModel":"ELANTRA","manufacturer":"Hyundai Motor America"}]}]}