{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11431347,"manufacturer":"Mazda Motor Corp.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2021","dateComplaintFiled":"09/01/2021","vin":"JM3KE4DY3E0","components":"ELECTRICAL SYSTEM","summary":"My 2014 Mazda CX-5 Grand Touring has recently started experiencing an issue widely reported online related to the battery.  The issue is the electrical/ignition system fails to turn the battery off when the vehicle is turned off.  In other words, the car engine shuts down, but the accessory power (battery) remains on.  This can be identified by the clock and dashboard display remaining on.  This is a significant issue because unless the battery is turned off, it will become drained, and the car will fail to start.  This can leave the driver stranded and the car incapacitated.  It is very easy to fail to notice the accessory power is still on.  I have reported the issue to Mazda at the customer line - 1800-222-5500 and they have no outstanding warranties or recalls related to this.  My reference number is 1-4272020134.  I have also contacted a local Mazda dealer and they are unfamiliar with the issue.  Per customer reports, the issue is related to a faulty sensor on the battery.  To reproduce the issue: 1) Put car in park 2) Push power button.  Car engine turns off.  Battery remains on.  The only workaround is to turn the car back on, shift into different gears and turn power off.  At some random iteration, it will power the battery off.  There are numerous reports of this online, including -  https://www.mazdas247.com/forum/t/cx-5-wont-fully-shut-off.123864884/ Solution - https://mazda.oemdtc.com/665/ignition-does-not-turn-off-when-pressing-startstop-button-2013-2014-mazda","products":[{"type":"Vehicle","productYear":"2014","productMake":"MAZDA","productModel":"CX-5","manufacturer":"Mazda Motor Corp."}]}]}