{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11431605,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2019","dateComplaintFiled":"09/03/2021","vin":"1VWGT7A35HC","components":"EQUIPMENT","summary":"I drive 90 miles total daily, to and from work (45 mi each way). I currently have 87,050 miles on my vehicle. Shortly after my 36,000 mile warranty expired, I started experience issues with my infotainment system. Searching online I discovered many other owners with identical problems. The radio would freeze, where I could not change the preset tuning stations. I would have to hold the power button, (while driving on highway) for the infotainment system to reset. As time went on, I started experiencing \"dead spots\" on the touch screen. No matter what I do, areas where the \"dead spots\" are, is unusable. You cannot activate the function you need, where the \"dead spots\" are at. I contacted my local dealership, but they were no help. This has to be a known problem, and VW should repair or replace the infotainment system at their cost.","products":[{"type":"Vehicle","productYear":"2017","productMake":"VOLKSWAGEN","productModel":"PASSAT","manufacturer":"Volkswagen Group of America, Inc."}]}]}