{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11431928,"manufacturer":"Porsche Cars North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/21/2021","dateComplaintFiled":"09/07/2021","vin":"wp1ae2a29fl","components":"ELECTRICAL SYSTEM","summary":"On August 21 2021, I was out shopping.  When I went out to return home, the car would not start.  I could not jump start it or anything.  I had it towed to the dealer.  I found out from Porsche and dealership that my car was disabled by Porsche Connect.  I do not have this service or pay for it.  On Friday Sept 3, I was informed by Porsche customer service that it disabled my car because the original owner (in 2015) changed their phone number.  So Porsche assumed stolen and shut down.  I did not authorize this, I did not sign up for this service.  They will not fix the car because they say it is out of warranty.  Because I do not know the code to turn the car back on, they want to replace parts and say I have to get the Porsche Connect App.   This is a known issue at Porsche because the dealer found a TSB on it.  They are not taking responsibility for shutting down the car with out my permission.  This is a safety issue depending on where I could have been.","products":[{"type":"Vehicle","productYear":"2015","productMake":"PORSCHE","productModel":"CAYENNE","manufacturer":"Porsche Cars North America, Inc."}]}]}