{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11432811,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/11/2021","dateComplaintFiled":"09/13/2021","vin":"1FM5K8D81FG","components":"STEERING","summary":"I drove to a soccer tournament with my wife and 3 small kids over 2 hours away from my home.  about 5 mins away I received an alert that my advance trac system was disabled.  When I was pulling in the hotel parking lot I received a warning that I had a steering system failure and to stop the vehicle.  At this point it the power steering was totally disable and I barely missed hitting a parked car due to lack of steering control.  I was able to guide the Explorer to an open space in the hotel parking lot.  I was totally frustrated and terrified because if the failure had happened just two minutes earlier I would have likely crashed at highway speeds!    So I was stranded in a new town 2 hours away from home with no idea how I was going to get home or how to get my Explorer diagnosed.  I had the Explorer towed to a nearby dealership.  (Midland Ford in Midland Michigan) to get it diagnosed.  In the meantime I had to find away to get my kids and my wife back home 2 hours away before Monday morning (School & Work) without a car and on a Sunday.  I was able to to find a way home but we arrived very early Monday morning.  I am now facing a repair job of $2600.    I surely do not think that I should pay for what is apparently a common and known defect for my Explorer.  A clear safety issue that put me and my family at risk while leaving me stranded 2 hours from home.","products":[{"type":"Vehicle","productYear":"2015","productMake":"FORD","productModel":"EXPLORER","manufacturer":"Ford Motor Company"}]}]}