{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11438097,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/13/2021","dateComplaintFiled":"10/25/2021","vin":"1FAHP3H21CL","components":"STEERING","summary":"I bought my car from a Ford dealership about 2 years ago and on 2 occassions now i have had problems with my power steering. First time i started my car after work and a steering assist fault message illuminated on the dash and the power steering was near impossible to turn. I was not able to drive the vehicle and had it towed to my mechanic who also found the power steering difficult to turn the next morning and it ran a code for him of steering malfunction.  He said he thought the rack and pinion needed replacing and stated that only Ford could do it as it would need to be reprogramed by them as it is electric. So i had the car towed to Ford and they were unable. To diagnose it. A week later upon starting my car to head to work the sane steering assist fault message came on my dash so I turned off my car and started it again after reading online how common this problem is with this make of car and how that remedies it in the beginning. Car was able to start but i had it taken again to Ford as i am scared of it going out while driving or getting stranded agaun somewhere without power steering and so far Ford can still not diagnose it. This is really frustrating as it is a huge safety issue. I no longer feel safe driving my car.  I get anxiety about being in an accident or getting stranded again late at night with my car.  And i read it costs almost 3000 tp fix. This should ne recalled. I only have had this car about 2 years and i will never buy feom ford again. If i could afford a new car i would get rid of it because it is not a safe car. So upsetting Ford will not do a recall.  It is way to hard for a woman to try to drive this car with power steering loss. Someone will be injured before Ford cares.","products":[{"type":"Vehicle","productYear":"2012","productMake":"FORD","productModel":"FOCUS","manufacturer":"Ford Motor Company"}]}]}