{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11438548,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/27/2021","dateComplaintFiled":"10/28/2021","vin":"2C4RDGEG4HR","components":"UNKNOWN OR OTHER","summary":"The rear passenger driver side door of my 2017 Dodge Grand Caravan is stuck in the \"locked\" position. It will not open automatically when I press any of the buttons and I cannot manually open because it is stuck in the locked position. I called my Dodge dealer today, October 28th, and they said they would have to diagnose the problem and the earliest diagnostic appointment they have is December 7th! I told them it is a safety issue and I have kids that sit in the back and need to be able to get out in case of an emergency, so is there any way they can just get it \"unstuck\" so I can manually do it. I don't care if they can't get it to work automatically, but physically so we can open and close it. He said \"no\"! It sounds like an \"actuator problem\", but without diagnosing, there is nothing they can really do. So now I am stuck with what I consider a very unsafe vehicle and they're not too concerned about it.  Is there anything you can do to help me with this problem?","products":[{"type":"Vehicle","productYear":"2017","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]}]}