{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11440334,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2021","dateComplaintFiled":"11/13/2021","vin":"5tdkk3dc8bs","components":"UNKNOWN OR OTHER","summary":"Before June 4, 2020 my Sienna started having intermittent alerts regarding rear hatch alarms: interior lights blinking, dash display alert, & LCD alert. Bumpy roads and turns caused the alerts. I brought the van to a Toyota dealer on 6/4/2020 and the dealer could not reproduce the problem. Since then the alerts became constant, no longer intermittent. I had the 3rd row seats in use I became very concerned that rear hatch could open at any time with potentially a dangerous situation for the grandchildren. I brought the Sienna to another Toyota Dealer for service (11/1/2021)and described the ongoing problem and safety concerns. The Service Agent checked the Sensor Door Recall for the Sienna and informed me that this malfunction was NOT covered under the recall, although it triggers the sensor door alarm. He informed me that there would be a $142 Diagnostic Fee plus parts and labor to correct the problem. I told him that I removed the rear hatch interior panel and disconnected the door lock control so I could drive the car without the alarm distraction. I researched buying the Trunk Lock Actuator (Dorman Part # 931873, Rock Auto Parts $193.82 Tax & shipping) for self replacement. All that was needed was a 10mm socket to remove & replace 3 bolts and reconnect the electric connector and replace the panel. I completed this repair myself in less than 1/2 hour.  I feel that this is a SERIOUS SAFETY ISSUE and should be included under the sensor recall directive - or a new recall directive - for Sienna 2011-2018 without charge to the owner.","products":[{"type":"Vehicle","productYear":"2011","productMake":"TOYOTA","productModel":"SIENNA","manufacturer":"Toyota Motor Corporation"}]}]}