{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11440751,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/20/2021","dateComplaintFiled":"11/17/2021","vin":"1C4RJFBG6EC","components":"POWER TRAIN,UNKNOWN OR OTHER","summary":"While driving on the freeway at normal speed limit the vehicle has on 2 separate occasions gone into neutral without the driver touching anything. we have taken the vehicle in twice to dealership who have tried to replicate the symptom. They have kept and driven car on multiple occasions with no success .  They tell us they cannot fix the problem without a code if they cannot find it. i have called jeep customer service multiple times and they filed a case number but refuse to get back to me when i leave messages. Jeep Cherokee model 2014 had 81000 recalls for a transmission software issue but not the Grand Cherokee model. This vehicle is clearly very dangerous to drive and my son who was driving nearly had a very serious accident when this happened. What am i to do. i cannot let anyone drive this vehicle . Jeep are not interested in helping the dealership get to the bottom of this issue. i cannot sell the vehicle knowing there is a critical issue with the safety of the vehicle and if someone buys it and gets hurt or killed i probably have a liability. The dealership keeps trying to find it but it may not happen again for weeks or months, like looking for a needle in a haystack. case number with Jeep is 81105546 Please help i am at a loss what to do. We have not used the vehicle since the last incident","products":[{"type":"Vehicle","productYear":"2014","productMake":"JEEP","productModel":"GRAND CHEROKEE","manufacturer":"Chrysler (FCA US, LLC)"}]}]}