{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11440759,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/08/2021","dateComplaintFiled":"11/17/2021","vin":"3vw217au7jm","components":"STRUCTURE","summary":"The U-shaped on the passenger door jamb the the door latch attaches to came loose preventing the door from closing completely.  Ganley VW tightened up the fasteners without writing up a service order so it would be reported to VW. They did not use a torgue wrench. I asked them to use thread locker to help prevent this from recurring. They refused and stated VW does not permit them to use thread locker. It took 8 days to get an appointment to repair this.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"GOLF SPORTWAGEN","manufacturer":"Volkswagen Group of America, Inc."}]}]}