{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11442242,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/20/2021","dateComplaintFiled":"12/01/2021","vin":"5XXGN4A72FG","components":"ELECTRICAL SYSTEM","summary":"The Bluetooth Ring volume is ear piercing loud. When a call comes in on a paired phone it startles the driver and may be loud enough to damage hearing. If adjusted to a lower setting the call volume can’t be heard. When adjusting call volume to a usable level it increases the ring volume again so the next call has the load ring alert.  Kia has a TSB# ELE 100 (REV4) on the issue but expects the customer to pay for diagnosis and software update to an out of warranty radio. Instructions in the TSB indicate this could be corrected with a USB software update. Most customers could install themselves from a software download if provided.  In my opinion it is a safety issue and a recall should be issued.","products":[{"type":"Vehicle","productYear":"2015","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]}]}