{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11443230,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"12/02/2021","dateComplaintFiled":"12/09/2021","vin":"1FAHP2MT8DG","components":"STEERING","summary":"The power steering assist and traction control have failed. The vehicle is available for inspection at any time.  The safety of myself and passengers as well as other drivers on the road were affected by the failure to properly control the vehicle due to the power steering assist and traction control failing.  The problem has been reported, reproduced and confirmed by Ford Motor Company.   Ford is refusing to diagnose or remedy the failure with the excuse that the recall 15s18 (NHTSA Campaign: 15v340000) is VIN-specific even though Ford\u2019s website states:  \u201c Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine.\u201d  The vehicle has been inspected by the manufacturer but they are demanding $150 JUST to diagnose the issue. If it is as simple as reprogramming the vehicle\u2019s software, they said it would cost another $150 to do so.  Warning lamp and message about the power steering assist failing occurred right before the hardware malfunction/failure which was on December 2nd 2021 with 106,200 miles on the vehicle.  Somehow the VIN for my vehicle wasn\u2019t included in the initial recall by Ford EVEN THOUGH it meets all the specifications of the make/model of the vehicles AS WELL AS the date range and factory location of manufacture of the vehicles included in this recall, Ford has refused to fix their defect.","products":[{"type":"Vehicle","productYear":"2013","productMake":"FORD","productModel":"TAURUS","manufacturer":"Ford Motor Company"}]}]}