{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11444541,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/21/2021","dateComplaintFiled":"12/21/2021","vin":"2LMTJ8LR8GB","components":"STEERING,ELECTRICAL SYSTEM","summary":"While driving, there is an electrical issue that is causing warning alarms to go off for hill-descend control, advance-trac traction control, etc. During this time, there is also a complete loss of power steering and making the vehicle almost impossible to turn. The first incident happened on November 26, 2021 around 7pm were I was able to stop prior to hitting a building. I shut the vehicle off and back on again and the power steering was now working. I was unable to get Lincoln to tow the vehicle because it was \"too far\" from the roadside tow drivers service area. On the same day, I drove it the rest of the way home but upon exciting the highway around 7:30pm, the power steering again went out and I was able to stop the vehicle prior to going into the ditch next to the road. I had it towed to a Lincoln dealer in Wixom, Michigan but over the weekend could not locate the vehicle and at that point I was talking to an Advisor with Lincoln. They told her it would be at least 5 weeks before they could even look at the vehicle so per her recommendation, it was towed to Lafontaine Lincoln in Flushing, Michigan. It was in the shop until Wednesday, December 15th. I was informed they changed out the steering rack and pinion but was given no paperwork because they told me it was all covered under warranty. On December 21, 2021 while driving on Linden Road in Fenton, Michigan, it did the same thing with my wife driving and resulted in a compete loss of power steering and she went into the oncoming lane around a bend before she was able to get the vehicle stopped. Luckily there was no oncoming traffic. I will be having it towed again to the dealership. Luckily for me, these incidents have only resulted in near-miss situations but this is a major issue and will result in serious accidents if it hasn't already.","products":[{"type":"Vehicle","productYear":"2016","productMake":"LINCOLN","productModel":"MKX","manufacturer":"Ford Motor Company"}]}]}