{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11444545,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/21/2021","dateComplaintFiled":"12/21/2021","vin":"1C4RJFAG1JC","components":"ELECTRICAL SYSTEM,SEATS,UNKNOWN OR OTHER","summary":"My 2018 Jeep GC has the delaminating screen It has 88,000 miles & I was told since I am not the first owner it’s not going to be fixed. Hard to believe I paid $30,000 for a vehicle with everything to be reduced to having nothing. The screen gets very hot & sticky stuff melts onto the console!! Once a screen comes up about clock settings then nothing can be accessed. The preset radio stations randomly & constantly change, the temperature goes from hot to cold, it switches from xm to regular radio, it saves favorite songs & artists,  seat warmer comes on & you cannot turn it off or down, when starting the vehicle it randomly makes phone calls from the recent list or calls the first person in my contacts list. (She is used to it, I now have to text her if I really want to call her) it beeps constantly, when trying to use hands free phone calls it switches itself to the phone and back to the car over & over & constantly hangs up the screen randomly changes to the rear camera so your whole screen is you looking behind your vehicle it constantly switches where the air is blowing from the floor to the face to the windshield back to the floor then the face then the windshield and I have asked for help from service & the dealer but nothing they didn’t even return my call. I have written letters & called every number including Chrysler cares (case# 81357273) but no one will help. When I ask why because I am the second Owner they won’t fix it & they say it’s company policy. So if I was the first owner they would fix it under Chrysler Good Will. It’s been a year. Very disappointed in Chrysler & Jeep. After I purchased mine a co-worker purchased one & my son but I will never recommend Jeep again. How is a defect the first, second, or third or twentieth persons fault? The company policy excuse is just their way of not having to fix it. I wish I would have sold it back to them when they offered after Covid started. I asked my family to sue if I get hurt I have documented it ALL!!!","products":[{"type":"Vehicle","productYear":"2018","productMake":"JEEP","productModel":"GRAND CHEROKEE","manufacturer":"Chrysler (FCA US, LLC)"}]}]}