{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11444835,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/23/2020","dateComplaintFiled":"12/23/2021","vin":"1ftew1egxjf","components":"UNKNOWN OR OTHER","summary":"door latches freezes up in the cold . ford had a recall on them so i took it to William's Ford in Sayre Pa last year they did what Ford told them to do twice and i was back several times after that because it  did not work and then i went to the dealership where i bought it at and spoke to Tony sales management and he was working on getting the problem fix with no luck threw his rep. and Ford Motor Co . then i called Ford customer complaint an got no where with them but they  did call William's Ford to fix at my expense and said no i am not paying for something Ford has a known problem with . then weather was getting warmer so i had no issues and still did not fix the problem . now to day it 25 degree and went to get in doors opened ok but would not shut 3out of the 4 would not latch then i call the William's Ford Garage and they said they can not do anything to help me with this on going  problem then i call the dealership to once again to speak with Tony and he off until next tuesday but iam sure not going to get anwhere with him tho i think he tries because that were i bought it but then he only can do what Ford Motor Co tells him to do .i run with a local fire co and last yr was twice i drove home hanging on the door and i let the garage and Tony know a still got nowhere  . so to me it is a big safty problem that ford knows about  and just getting away from fixing the problem . just last week i meet a guy that works at Matthew's pre - owend vehicles in Vestal Ny with the same problem and gets nowhere  with Ford he told me startes the truck up leave a gap in door and turn the heat on high and 4 to 5 minutes later they work .so i guess your my last resort","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"F-150","manufacturer":"Ford Motor Company"}]}]}