{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11445256,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/28/2021","dateComplaintFiled":"12/28/2021","vin":"km8nu4cc2bu","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2011 Hyundai Veracruz. The contact stated the battery light was previously flashing.  The contact stated that the vehicle failed to start. The contact received notification of NHTSA campaign number: 20V705000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The vehicle was taken to the local dealer who confirmed that parts were not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified however, no further assistance was provided. Parts distribution disconnect. The approximate failure mileage was 125,000.  Repair was finally made four months after taking the vehicle to the dealership. Vehicle is running now; however, manufacturer refuses to reimburse expenses related to replacing the vehicle battery, which was damaged by the original recalled defect. Contact submitted a claim to manufacturer for reimbursement, but was denied with no reason given. Documentation of this damage and its cause was created by the dealership and was provided to manufacturer.","products":[{"type":"Vehicle","productYear":"2011","productMake":"HYUNDAI","productModel":"VERACRUZ","manufacturer":"Hyundai Motor America"}]}]}