{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11446480,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/23/2021","dateComplaintFiled":"01/06/2022","vin":"3VWCB7BU0KM","components":"UNKNOWN OR OTHER","summary":"I have a 2019 Jetta R line Series, last year in the winter time the casing for the driver side mirror melted.  I went 2 times to Volkswagen, and to other body and paint shops and no one has seen anything like this before? Finally I had to file a claim for Vandalism.  I had to pay $750 to the body shop and it was repaired. All Summer, Spring, and Fall, it was fine. Well It happened again on the same side and almost exactly 1 year later from the first one. Took it Volkswagen after speaking Customer Service as an elevated evaluation. I was there for 2 hours, the conclusion again is that \"It's an OUTSIDE INFLUENCE\" I have done a lot of research  and found that other makes and models have had this happen as well. All the other car makers gave the stock answer \"OUTSIDE INFLUENCE\"!  How does this happen twice to the same car. I am on Disability, and hardly drive. Right now I only have 8 thousand miles on the car. I go to the supermarket park in handicap and come home and park in handicap. There is something wrong with this car and I'm afraid that something may catch on fire.  The only other thing I can think of is that it has something to do with the main heater and defroster for the whole car. It got very cold here and I had to use both the heated and defroster. Now it has almost completely melted.  --  [XXX]  INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).","products":[{"type":"Vehicle","productYear":"2019","productMake":"VOLKSWAGEN","productModel":"JETTA","manufacturer":"Volkswagen Group of America, Inc."}]}]}