{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11446897,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/08/2021","dateComplaintFiled":"01/10/2022","vin":"2FMDK3GC2BB","components":"SERVICE BRAKES","summary":"I was driving my 2011 Ford Edge in November 2021 on the highway in heavy traffic. As I approached a changing traffic light I slowed down and then applied the break to stop at the red light at which point the break pedal went all the way to the floor with no resistance forcing me to go into the intersection against traffic. The car finally came to a stop on its own. My husband had it towed to a local Ford dealership to have it diagnosed. The diagnosis we were provided was that my Ford Edge needed a new break booster and a HCU module.  One important detail that should be noted is that in July 2020 I received notice of the 13N02  Extended Warranty from Ford regarding a faulty brake booster. I had it replaced immediately.  This is the same part that failed in November 2021. On the day of my brake failure, I had driven my Edge 10,000 miles and for 16 months since I had the warrantied part replaced. After my husband spoke with corporate multiple times it became very apparent that they did not share in our concern about the part failure or have any intention of ensuring this did not happen to anyone else.  Why have they not issued a recall when Ford acknowledged the part was faulty? Why did my replacement part fail after only 10,000 miles? Are you still producing faulty break parts? Can you guarantee that my third brake booster will not be faulty? Why did I have no warning at all when my breaks went out? Is Ford waiting for a death to occur to do something about it?   Everyone in that intersection was incredibly lucky that day. This could have resulted in a major traffic accident or even a fatality. My car is currently at the shop awaiting repair, but I am scared to get back behind the wheel of my car.   When I look up my car's break booster failure online I see hundreds of complaints against Ford regarding the Edge and the faulty brake booster and HCU module.  How can I trust your product if you are unwilling to stand behind it?","products":[{"type":"Vehicle","productYear":"2011","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]}]}