{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11446901,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/17/2021","dateComplaintFiled":"01/10/2022","vin":"5NPE34AF8HH","components":"STEERING","summary":"Steering wheel and response was \"intermittently\" grinding and non-responsive.  This situation has occurred sporadically over the course of the fall of 2021.  On December 17, 2021 while on the way to work, the steering system \"froze\" while I was driving and put me in a very dangerous and hazardous situation.  Dash warning lights indicated a red steering wheel symbol with a cross-line and the orange anti-skid symbol at the time of the incident.  I immediately stopped the car and turned it off.  Upon re-start, all dash warning lights were off and the steering seemed to work normally.  I next carefully and slowly drove the car to my local car repair shop.  They could not duplicate the problem, but felt certain it was the electronic power steering module that was failing intermittently.  My local shop strongly recommended I have the vehicle towed to the Hyundai dealership for evaluation and repair.  I had the car towed to Huffines Hyundai in Plano, Texas on Dec. 21, 2021.  After three weeks in at the Huffines Plano Service Shop, the service manager called and stated they are unable to duplicate the problem and to \"come pick up your car\".   I have called and created an incident report with Hyundai National Help line, but to date, no resolution has been offered other than \"come get your car\".  This is clearly a driver and road safety issue.  When the steering failed, I could not turn the wheel at all.  The car was out of my control.  Stopping was the only thing I still had control of, and even this was dangerous as I was on a very busy 6-lane divided thoroughfare.  This electrical (or mechanical) failure put me and all other drivers around in a dangerous situation.  Clearly, I am not comfortable retrieving this car and putting it back on the road.  Please Advise my next best step(s)","products":[{"type":"Vehicle","productYear":"2017","productMake":"HYUNDAI","productModel":"SONATA","manufacturer":"Hyundai Motor America"}]}]}