{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11447329,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/30/2021","dateComplaintFiled":"01/13/2022","vin":"3C63RRKL0JG","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"UConnect 8.4 Screen Delamination - The integrated radio/communication/vehicle functions module screen is delaminating on a vast number of vehicles. The repair according to RAM dealerships is a complete replacement of the screen and the controller at a cost of nearly $2000 per vehicle. While initially most believe this to be a radio issue the systems are integrated to multiple functions of the vehicle including: front and rear cameras, front and rear parking sensors, ride height controls, HVAC controls, seating controls, and a number of other systems. It also includes access to a number of phone systems including emergency calling. Due to the integrated nature of this equipment a major recall should be conducted on affected systems and also a forced reimbursement to owners of vehicles that have had to pay out of pocket for repairs or diagnostics. In addition, the delamination seems to be causing a leaking substance to drip down into other controls such as the Exhaust Brake, Trailer Brake Controls, and other physical buttons. It is my belief this is becoming a safety issue as the delamination is causing phantom key presses on various systems including setting volume of audio at 100% randomly.","products":[{"type":"Vehicle","productYear":"2018","productMake":"RAM","productModel":"3500","manufacturer":"Chrysler (FCA US, LLC)"}]}]}