{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11447532,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/22/2021","dateComplaintFiled":"01/14/2022","vin":"1C6JJTBG4ML","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"The vehicle auto stops when the defrost is turned off, in direct conflict with owner’s manual. The owner’s manual specifies that “HVAC is set to full defrost mode” will prevent an auto stop, but preventing the auto stop is the opposite of initiating the event. Additionally, this issue occurs when the HVAC is operating at less than full defrost mode. Furthermore, the instrument cluster never presents a “STOP/START READY” message which is the first necessary condition for an auto stop. This issue creates a serious safety hazard, as the vehicle presents incorrect information to the driver and the vehicle unexpectedly stops in traffic which confuses and distracts the driver. The unexpected / wanted stop in heavy traffic could cause a rear-end collision leading to serious injury or death. The malfunction was reproduced and confirmed by multiple service personnel, who expressed safety concerns. The malfunction was also recreated by 4 independent mechanic shops and documented as a safety concern. However, an FCA Technical Advisor (TA) claimed that the vehicle is “operating as designed“. This portion of the vehicle’s Auto Start / Stop System is NOT operating as designed and documented in the owner’s manual. I feel unsafe driving the vehicle, as this is one of numerous hardware / software malfunctions plaguing the vehicle. The vehicle is available for inspection upon request.","products":[{"type":"Vehicle","productYear":"2021","productMake":"JEEP","productModel":"GLADIATOR","manufacturer":"Chrysler (FCA US, LLC)"}]}]}