{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11448570,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/26/2021","dateComplaintFiled":"01/24/2022","vin":"5YJ3E1EA1JF","components":"UNKNOWN OR OTHER,VISIBILITY/WIPER","summary":"The Dec 2021 software update changed the touchscreen drastically making it dangerous to use while driving. More time must be spent taking one's eyes off the road to find the icons, and more icons must be touched to control the component (e.g.,  turning on the defogger). I worry there will be an accident. Tesla customer service has been unresponsive. The chatbot told me to watch videos (which I did and which were unhelpful). No person has responded to my complaints and queries about how to revert the touchscreen to the previous version.","products":[{"type":"Vehicle","productYear":"2018","productMake":"TESLA","productModel":"MODEL 3","manufacturer":"Tesla, Inc."}]}]}