{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11448722,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/06/2021","dateComplaintFiled":"01/24/2022","vin":"5tdaskfc2ns","components":"UNKNOWN OR OTHER","summary":"Got my 2022 sienna with the factory installed rear entertainment system. When the entertainment system is in use, there is ZERO visibility out of the rear view mirror or window. This is a huge safety issue as I have almost been rear ended 4 times now. Today while it was snowing, if I had my entertainment system in use, I would not have been able to see that someone was sliding in to me. Luckily I saw out of my rear view mirror and I was able to hurry and speed up to not get hit. I have taken the car to 2 Toyota dealerships who have both verified and took pictures to show that you cannot see a thing out of the mirror or window when the entertainment is in use. They all agree it is a major safety issue and reported it to Toyota corporate and opened a case to get it fixed. The fix is to install a digital rear view mirror for those who have the entertainment system (which again comes from the factory)  Toyota brand engagement said that yes this is a safety issue but since there is no ope recall they won't fix it for me by giving me a digital rear view mirror. This is absolutely crazy that there is this big of a design/safety flaw over looked by Toyota. They also told me that there have been some that have been fixed however it is a case by case basis and basically depends on who you talk to.  I just paid 52,000 for this car and I can't use the features it comes with because of this huge safety issue.  If I had my back window taped up completely blacked out and couldn't see through it, I would get a ticket from the police for a safety hazard of not being able to see out of my back window. How is this different? This is unacceptable and should immediately be recalled for those vehicles that toyota put entertainment systems in. This issue could cause people to be rear ended because they cannot see anything out of their windows. I can send pictures that the dealership took to verify this safety issue.  It needs to be addressed and corrected before people get hurt.","products":[{"type":"Vehicle","productYear":"2022","productMake":"TOYOTA","productModel":"SIENNA","manufacturer":"Toyota Motor Corporation"}]}]}