{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11449264,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/30/2021","dateComplaintFiled":"01/28/2022","vin":"1N4AL21E89N","components":"ELECTRICAL SYSTEM","summary":"In 2009 Nissan built S models with an SL package. These models came with a push button start in lieu of a key start.  These vehicles came with an electronic steering wheel lock mechanism.  The electronic steering wheel lock mechanism was deemed defective on the push button start vehicles. Nissan ultimately did a campaign to have this repaired. In November 2021,  my Nissan Altima electronic steering mechanism prevented my vehicle from turning on. I researched the problem and learned of the expired Nissan campaign. I never received notification of said campaign. I contacted Nissan Consumer Affairs and started a complaint.  After being told by Nissan Consumer Affairs that my vehicle didn't qualify for the campaign, I paid Rockland Nissan $1411.60 for the repair. Soon thereafter, I purchased another electronic part associated with this push button start system. During this transaction, I provided the Rockland Nissan parts employee with my vin number.  I learned that my vin number reflected that my vehicle has a key start ignition. I literally had to escort the parts employee outside  and show them the vehicle to prove that it did have a push button start. I again contacted  Nissan Consumer Affairs. I informed them of my findings. Stated it was unfair that my vehicle didn't qualify for their campaign because the vin shows up as  the vehicle having a key start ignition. I sent photos of my vehicle, my original window sticker showing that my vehicle came with a push button start system. They responded that the campaign ended and my vehicle is now too old and has too many miles. I responded that this was not the case when the campaign was active. I also stated neither  I nor the original owner were ever notified of the campaign. And they should have covered the repair for these reasons.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"ALTIMA","manufacturer":"Nissan North America, Inc."}]}]}