{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11449533,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/25/2021","dateComplaintFiled":"01/31/2022","vin":"1C4HJXDG2JW","components":"UNKNOWN OR OTHER","summary":"Instrument cluster failed at 5 AM (completely dark) when wife on interstate on way to airport: no speedometer, no odometer, no gas gauge, no “idiot” lights, and so on – all of which have safety concerns associated with them.  Took 2 weeks to get appt. w/ dealer.  When they found there was no odometer on the cluster, they in essence impounded the vehicle – something about legally they could not let her drive it until the replacement cluster came in.  This indicates a serious safety and/or legal liability issue.  Couldn’t estimate how long that would be.  Vehicle had only 29,481 miles on it!   <Many customer service issues followed but for brevity will not elaborate here.>  It took two trips to dealer and $1241.72 to complete the repairs. (Somehow they were able to get the odometer setting on the replacement cluster matched to actual mileage by an internal mechanism I didn't understand.) Please note that the Jeep forums indicate this problem was not an isolated incident!  Filed claim for reimbursement of repairs and was flatly denied.   Service record, complaint to Jeep, and (unsatisfactory) response attached.  I recommend a recall for this defect.  Please let me know the results of your investigation.  Thanks!","products":[{"type":"Vehicle","productYear":"2018","productMake":"JEEP","productModel":"WRANGLER","manufacturer":"Chrysler (FCA US, LLC)"}]}]}