{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11450216,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/15/2021","dateComplaintFiled":"02/03/2022","vin":"1G6AA5RX2H0","components":"UNKNOWN OR OTHER","summary":"Cadillac ATS is sold with a faulty driver console. The console is known as the Cadillac User Experience (CUE).\u00a0Faulty-console is a serious safety issue for the following reasons:  1. Driver distractions: loss of navigation and unexpected changes in radio and air-conditioning are constant distractions. These distractions take the driver's attention away from the roadway. They also force driver's to make unexpected stops on highways and roadways.\u00a0  2. Customer profile: Cadillac ATS customers are mostly seniors and mature individuals. Constant distractions have amplified impact.  Considering the above major factors, the faulty console is a safety issue due to constant distractions.  We paid $1,065.30 to replace the faulty CUE screen for something that must be recalled.   There are many references made to faulty CUE consoles on the internet and its time for NHTSA to take a step forward and call these faulty consoles and constant distractions a safety issue.\u00a0","products":[{"type":"Vehicle","productYear":"2017","productMake":"CADILLAC","productModel":"ATS","manufacturer":"General Motors, LLC"}]}]}