{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11454600,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/17/2022","dateComplaintFiled":"03/01/2022","vin":"2C3CCAAG9EH","components":"ELECTRICAL SYSTEM","summary":"On or about February 17, 2022, the referenced 300C was taken to Elk Grove Chrysler due to a malfunction with the electronic shift.  The car jumped into Park while in motion which was a Safety risk to others as well as myself.  After consulting with service team, I was informed that the car had to undergo a diagnostic.  A day later I was informed that there was a fault with the electronic shift which required repaired; however, parts were not in stock at this location.  I was informed parts had to be ordered and would take approximately 2-3 weeks due to logistical issues.  On Monday, February 28, 2022, technician reported that a part was received for the upper mechanism; however, it was determined that the lower mechanism needed repair.  With this being said, these are the concerns I would like to address due to disagreement with the process.  1.  This electronic shift was previously repaired in May 2014, due to recall.  This issue could have resulted in a major safety issue.  2.  Why is a Consumer paying for a \"Repair to a Repair?\"  3.  As a Consumer with a low mileage vehicle under 59,000, why must I be responsible to pay Chrysler for a repair that is a \"Safety Issue\" and a factory recall issue.  Obviously, this is a manufacture concern created by Chrysler.  This was due to no fault of the consumer.  In closing, as a Disabled widowed Senior Citizen having the car jump into parking during my travels affected my anxiety; causing a panic attack. This repair issue is affecting my health and livelihood.  I have been without a vehicle and a means to take care of quality of life tasks.  Thank you for your time and attention to my concern.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"300","manufacturer":"Chrysler (FCA US, LLC)"}]}]}